Who Made a Serious Mistake?

Identifying the facts of the facts Jean Safari was investigating a serious demerit made by a Japanese snuff iter at a Japanese subsidiary of a US multinational caller-up. It was founded that a component was inserted upside down and the entire batch had been pulled step forward of production to be reworked, thus making it a high constitute for recovery. Jean had for information about the incident, and she was astonished that plant director didnt know who it really was from the group of workers. Even the floor supervisor did non know and even if he did, he would not tell Jean or anybody else about it.It simply just shows that they are all protecting each other in the organisation. The plant manager was cultivated and form enough to make Jean understand that the woman who was responsible for this act was indeed very upset that she had left the factory and went back home, excessively she was have to resign. It was thanks to tow of her co-workers who convinced her to come back to work. The group who works with her is fully aware that she is new to the organisation, does not have anyone to look out for her or even see if she has been trained to do the work properly.That is why the whole group has apologized by a letter and they are also ready to apologize to Jean in public. But Jean doesnt want the apology, she wants to stop such incidence from happening again, so she is wondering what she should do in order to prevent such acts from occurring again. Stating the problem What sort of collective action against the subsidiary should be labourn in order to prevent such events? condition the objectives 1) To find out whom really is the culprit who has caused such a huge loss? 2) List out a number of resolving powers for the problem 3) Choose the best solution out of the given choices ) Implement the solution that has been chosen Area of Consideration In order to reach a good and less harmful decision, a few areas have to be taken into account before implem enting the final decision. The areas of considerations are mainly the stakeholders of the multi-national ships company. 1) Customers Obviously they are the one who buy the products from the company in order to satisfy their needs and wants. But if there is a small affect/ fallacy that occurs, then it can lead to losing the customer. So the company should consider the customers if they are going to be affected by any changes in the business. ) Employees They are the internals of the business, hence they make up the products and distribute it to the customers. The company should take the employees opinions into account before coming to a final decision and it is important to do so as it is linked to the case 3) Government Agencies (Legal Systems) These are the dapple which includes the laws of the land and before coming to a final decision for improvement , the company needs to make sure that the decision that is being taken, is it legal or not. One should consider the laws of th e land in order to avoid violation of the rules and regulations. ) Society They are the people living as a whole in the same area or same country where the factory is located. A business should consider its private and social costs and benefits of doing any activity in the business as it imparting have an impact (positive or negative) that can create an image infront of the ordering (good or high-risk) 5) Suppliers They are the people who supply the demand raw materials and equipment for businesses in order for them to produce goods and services. So the suppliers need to kept informed about changes that will take place in the business. Alternative stock of Action ) Getting rid of the employee and punishing the faculty worker for the error he/she has made which has also cost the company a lot. Usually it is through with(p) by individualists who remove the responsible employee from the work by force and give out a punishment or even a penalty for the error occurred. Advantage By taking this decision, it was help in reducing the cost for finding a replacement. Disadvantage If this decision is taken, it will give a bad impression to the entire employee as this is how employees are treated if a mistake/error is committed. Not to mention the huge bad impression on the society as well. ) Motivating the employees in the business by providing them a monetary rewards like bonuses, health insurances. And then also non-monetary rewards such as education. Advantage The employees will be provided with a feeling of confidence in order to perform better and make fewer errors in the business, hence focus more on the task. Disadvantage This decision may give out a wrong idea to the workers that the company does not care about the errors that are made in the business. 3) Improving training, by providing courses for new and existing workers in order t encounter any future errors that might occur in the production.Advantage The benefit of creating a more flexible wor kforce, helping to affix the flow of production, having made the workers more skilled and having more efficiency of the workers. Disadvantage It is obviously time consuming and the cost to train employees will be high. 4) Improving the environment, changing the layout of the offices, even the colours of wall and the atmosphere to work in that will suit the employees. Advantage Employees will be sufficient to work without disturbance, there will be less stress and security measures can be provided as it will help the employees work in a flexible manner with less worries and stress.Disadvantage It is time consuming and the cost to train can also be high. Choose the best solution For the problem which had occurred in the factory, a number of alternative actions were drawn out and out of them, the most effective decision in my opinion would be the ternion option, which is improving training for the employees. It is a decision that has been chosen so that workers feel more confiden t and less nervous while doing their job as they will be more skilled and perform better than before with less problems to occur in the factory. This decision has been taken so that employees will be able to work together more flexibly.It is advised that the other alternatives should also be used but after the training solution, so that performances of individuals will also increase with time. It is highly advised not to use the first option, which is getting rid of and punishing the employees as the Japanese are communitarians as it will have a bad impression on the workers as well as the society in various aspects. Cross Cultural Communication Assignment Who Made A Serious Mistake? Name Asad Mudeer Student I. D. 7639 Class and Batch C-4, Evening Faculty Dr. Sharon